E-commerce Integration with Business Central
A practical integration architecture for synchronizing products, customers, orders and inventory between an e-commerce platform and Microsoft Dynamics 365 Business Central.
The challenge
E-commerce operations can create duplicate data entry, delayed inventory updates and inconsistent order information when the storefront and ERP are managed separately. The goal was to define a reliable API-driven synchronization approach.
Solution approach
Storefront → REST/API layer → Business Central
Products • Customers • Orders • Inventory • Status updates
The design uses AL for Business Central-side logic, HTTP communication for external calls, JSON for payload handling and clear error-handling boundaries for synchronization failures.
Key implementation areas
- Customer and order data mapping
- Product and inventory synchronization
- REST API communication
- JSON serialization and parsing
- Retry and error-handling strategy
- Webhook/event-driven synchronization concepts
Technology stack
Outcome
The project demonstrates a reusable foundation for reducing manual e-commerce-to-ERP data movement and gives developers a practical pattern for designing reliable Business Central integrations.